FAQ

Frequently asked questions

What is the cancellation policy?


You are welcome to cancel your reservation by sending a corresponding email to info@tallinncitywalks.com at least 24 hours before the planned tour.




What if it rains?


Just like in London, rain and mist are common elements of Tallinn climate too. Therefore, all planned tours take place as expected regardless of weather.




Are the walks difficult?


The tours are not difficult for anyone used to walking. Although the Old Town tour has some uphill paths and several stairs, all the tours are nevertheless generally speaking not difficult.




How do I recognise the guide?


The guide – there only is one :) – will be greeting you at the agreed meeting spot with an iPad that displays the Tallinn City Walks logo and the name of the person who made the booking.




What is the satisfaction guarantee?


If, by the end of the tour, you are not happy with the walk for whatever reason, you are not obligated to pay for the tour.




I have another question...


To enquire about another matter please navigate to "Contact" and submit your question via the contact form.




What is the privacy statement?


Tallinn City Walks does not collect nor process personal data.




When do the tours run?


The tours run from April until October every year.





(+372) 5613 1454   |   info@tallinncitywalks.com   |   Tallinn, Estonia, EU

© 2019